Why Every Customer Must ''RETURN''

Good day everyone, my name is Taiwo Adeogun, am a Sales Consultant, Training Facilitator and a Writer. Today, we shall be looking at the nucleus of a successful Business whether formal or informal. And this remarkable ingredient is called ''CUSTOMER RELATIONSHIP'' or if you may, ''CUSTOMER SERVICE''.
In the study of business expansion, there is so much focus on expanding and enlarging market frontiers. For big businesses it's a necessity but our focus for this article is on Entrepreneurs. Every customer deserves a warm welcome most especially a smile. What is it about a smile? A smile goes a long way in making the environment convenient for the customer. The point here is that people naturally will feel relaxed in an environment that is welcoming and friendly. Not forgetting the fact that the customer holds the key to the success of a business. Hence, a good customer relationship propels this success.

Another powerful tool of Customer relation, is RESPECT. ‎When we treat our customers like every other person, we gradually close the door of achieving the major aim of the business which is PROFIT MAKING. Every customer has an option and always will. It is important to know as an Entrepreneur that we are never their last resort. A customer who is treated with respect will always find his way back and if they can't, they send you referrals. Every CUSTOMER, irrespective of who they are deserves a FRIENDLY, INNOVATIVE, POSITIVE, PRECISE AND TIMELY SUPPORT SERVICE.

The last part of every business transaction is another very important ingredient of customer relationship and that is a THANK YOU attitude. Every Entrepreneur should be appreciative to every customer, never be proud to say thank you to a customer that patronizes you. Age, size or value of their transaction is never a condition to say thank you. Whether the transaction was successful or not, let these two words (thank you) end your conversation. It is simply saying, 'I appreciate your time', 'I will love to see more of you', please come again'...
NOTE: you don't deserve a repeat purchase from a Customer you do not appreciate. Make your customer service experience worth it today and see your business progress.

THANK YOU ☺

How To Create That Perfect Touch for that Decor

Hello readers,

My name is Joy Okosun the events and décor writer for TTC. Today, we would be talking about how to get that perfect or if you like, wow factor for that décor. It could be for a corporate client, a socialite or even a kid’s party. The décor tells a lot your client and you!

Now, to get that achieve that perfect touch to your décor isn’t as difficult as it seems it just takes adding a little bit of what I call ‘’FLAVOUR’’ to the décor. It could be a mood light, the center piece, the couples chair, the dessert table, the chandelier in the room or even the simplicity of the decor.

Here are a few pictures I saw and would like to share with you but, I would appreciate your comments and the one that caught your fancy and why you chose that particular décor. Enjoy!!!